JIRA
Connect Jira Cloud to give RunLLM's SRE agent access to your issue tracker. During incident investigations, the agent can pull full ticket details — including comments, linked issues, and attachments — to surface context on known bugs and ongoing work.
Authentication uses your Atlassian account email and a Jira Cloud API token (not a Jira personal access token).
The agent can:
- Fetch comprehensive Jira issue details by issue key (for example,
ENG-1234) - Retrieve comments, linked issues, and file attachments
- Read attachment contents, including files inside zip archives
| Parameter | Description |
|---|---|
| Atlassian Subdomain | Only the subdomain from your Atlassian URL. For example, if Jira is at https://acme.atlassian.net, enter acme — not the full URL or hostname. |
| JIRA Email | The Atlassian account email used for API authentication. |
| JIRA API Token | An API token from Atlassian account security. |
Optional parameters
| Parameter | Description |
|---|---|
| Rules / Instructions | Free-form instructions that guide the agent on how to use this integration (for example, "Focus on tickets in the PAYMENTS project"). |