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JIRA

Connect Jira to give RunLLM's SRE agent access to your issue tracker. During incident investigations, the agent can pull up full ticket details — including comments, linked issues, and attachments — to surface context on known bugs and ongoing work.

The agent can:

  • Fetch comprehensive Jira issue details by issue key (e.g., ENG-1234)
  • Retrieve comments, linked issues, and file attachments
  • Read attachment contents, including files inside zip archives
ParameterDescription
Jira DomainYour Atlassian domain (e.g., your-company.atlassian.net).
Personal Access TokenA Jira personal access token. For Jira Cloud, create one under Account Settings > Security > API tokens. For Jira Server / Data Center, generate one under Profile > Personal Access Tokens.

Optional parameters

ParameterDescription
Rules / InstructionsFree-form instructions that guide the agent on how to use this integration (e.g., "Focus on tickets in the PAYMENTS project").